Quality departments have a stigma of holding up orders and not being Revenue focused. But that’s the point. Quality protects companies from costly mistakes. We do a great job of understanding our customers requirements. We quickly get aligned and everything runs smoothly after that. We welcome onsite audits with little notice. We look as quality as an extension of our business. There is always something new to learn. We have all the appropriate systems in place to continually improve and increase customer satisfaction. Below are some things you should expect.